Frequently Asked Questions

  1. How can I prepare for a snow or winter weather event?
  2. How can I get up-to-date information from the City during a weather event?
  3. Is there a manager I can speak to about my concerns?
View All
  1. When will my street be plowed?
  2. How do I report an area that needs plowing or a sidewalk that hasn’t been shoveled?
  3. Why did the plow fill my driveway with snow?
View All
  1. Who is responsible for clearing sidewalks?
  2. Is there a “right” way to shovel the driveway or sidewalk?
  3. I’m a senior or have a disability and am unable to clear my sidewalk or driveway. What can I do?
View All
  1. Can I park on the street when it’s snowing?
View All
  1. I have a class at a recreation facility. Will it be open if it’s snowing?
  2. Will parking lots at City facilities or parks be cleared during snow events?
View All
  1. Why hasn’t the City cleared the catch basin in front of my home? It’s covered in snow!
View All
  1. My Garbage, Green Cart(s) or recycling wasn’t collected today. What do I do?
View All
  1. The lake looks frozen. Can we skate on it?
View All
  1. Who do I call if I have concerns about a tree during a wind storm?
  2. My power has gone out. What do I do?
View All
  1. Where can I get weather forecast updates?
View All