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Winter Wise
Frequently Asked Questions
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Frequently Asked Questions
General Information
How can I prepare for a snow or winter weather event?
How can I get up-to-date information from the City during a weather event?
Is there a manager I can speak to about my concerns?
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Snow Removal (Plowing / Salting)
When will my street be plowed?
How do I report an area that needs plowing or a sidewalk that hasn’t been shoveled?
Why did the plow fill my driveway with snow?
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Clearing Sidewalks
Who is responsible for clearing sidewalks?
Is there a “right” way to shovel the driveway or sidewalk?
I’m a senior or have a disability and am unable to clear my sidewalk or driveway. What can I do?
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Parking When It Snows
Can I park on the street when it’s snowing?
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City Facilities During Snow
I have a class at a recreation facility. Will it be open if it’s snowing?
Will parking lots at City facilities or parks be cleared during snow events?
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Flooding
Why hasn’t the City cleared the catch basin in front of my home? It’s covered in snow!
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Changes to Garbage Collection Due to Snow
My Garbage, Green Cart(s) or recycling wasn’t collected today. What do I do?
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Ice on City Ponds & Lakes
The lake looks frozen. Can we skate on it?
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Wind & Power Failures
Who do I call if I have concerns about a tree during a wind storm?
My power has gone out. What do I do?
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Weather Forecast Updates
Where can I get weather forecast updates?
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Frequently Asked Questions
Help for the Homeless
Snow Angels
Snow Response Request Tool
Winter Preparedness & Safety
Winter Wise Program
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Winter Wise
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