What should I do if I encounter issues related to the mobile app?

First, check to see if you are running our current version and, if not, perform an upgrade. Getting the latest version often solves common issues. If upgrading doesn’t resolve things, and if you don’t see an answer for your issue in the list above, please email CoquitlamConnect with a description of the behaviour.

Please include the following information in your email:

  • Type of device
  • Operating system version
  • Steps to reproduce the problem

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