Frequently Asked Questions

Homelessness in the Tri-Cities has increased 86% since 2020, reflecting challenges in areas such as housing affordability, poverty, mental health and addiction, which are primarily the responsibility of the Province. 

The crisis is being felt more acutely in our region due to the net loss of shelter and support services for the unhoused in recent months, including:

• Permanent closure of the expansion shelter at the SureStay Hotel, which had provided approximately 20 – 35 beds;
• Reduction of temporary shelter beds at 3030 Gordon from 30 down to 12 beds; 
• No Emergency Weather Response (EWR) location;
• Reduced winter shelter program at local churches and associated outreach services, which has decreased from the standard 6 months to 4 months; 
• Outreach service providers in the Tri-Cities receiving little to no funding through the Federal Reaching Home Program for new or enhanced services; and,
• The end of Provincial grant funding for essential community service providers.

The Province has not replaced the spaces lost. The increasing number of individuals and families experiencing homelessness and the reduction of spaces and services, along with compounding affordability, mental health, and poisoned drug supply crises have contributed to the development of an encampment along Gordon Avenue.

The homelessness crisis in our region reflects broader challenges, such as the rising cost of housing, food insecurity, and gaps in mental health and addiction services. While the City works to address public safety concerns and advocate for more resources, long-term solutions require substantial provincial coordination and investments in housing and support services by the province.

The City is closely monitoring the encampment through regular patrols by Bylaw Enforcement and coordinated efforts with Coquitlam RCMP and Coquitlam Fire Rescue. These measures aim to address safety concerns, manage impacts on the surrounding area, and support ongoing communication with residents and businesses.

The City is closely monitoring the encampment through regular patrols by Bylaw Enforcement and coordinated efforts with Coquitlam RCMP and Coquitlam Fire Rescue. These measures aim to address safety concerns, manage impacts on the surrounding area, and support ongoing communication with residents and businesses.

The City is actively managing the immediate impacts of the encampment by coordinating safety measures, conducting regular cleanup efforts, and advocating to the Province for additional housing and support services. City staff also work closely with local agencies and the provincial government to seek long-term solutions to homelessness, including the need for more shelter and supportive housing options.

The City has increased patrols, worked with law enforcement, and coordinated efforts to manage litter and other safety concerns around the encampment. While there are limits to what the City can do without more provincial resources, community safety remains the top priority in our response.

The City engages with local businesses to understand their concerns and provides support through regular communication and resources. Efforts include maintaining cleanliness in commercial areas, offering security advice, and facilitating discussions between business owners and social service providers to address specific issues related to the encampment.

The encampment requires daily involvement from various City departments, including Bylaw Enforcement, Public Works, and Coquitlam Fire/Rescue and the RCMP. This places a strain on local resources and highlights the need for additional provincial support to address homelessness.

Providing portable toilets and sanitation stations is not a simple solution. Past experiences during the COVID-19 pandemic highlighted significant challenges, including vandalism, theft, and hazardous materials like drug paraphernalia, which created safety risks for workers and the public. Further, these temporary unsupervised and unsupported facilities may also present safety risks to those using them. The City is working with the Province, through BC Housing, to explore solutions to address hygiene concerns at the encampment.

Coquitlam works within its municipal mandate to support affordable and supportive housing by facilitating partnerships, providing funding, and offering land for housing projects that assist vulnerable residents. Broader housing, mental health and addiction services remain the responsibility of the Province. The City is continuing to engage with and advocate to the Province to provide supportive housing and wrap-around supports.

Key contributions by the City include the donation of land for 3030 Gordon Avenue in 2009, the only facility of its kind in the Tri-Cities, and over $17 million allocated through the Affordable Housing Reserve Fund to create hundreds of affordable and supportive housing units. The City has also committed $14 million to future projects, with plans to deliver more than 1,300 new units through additional funding requests. To learn more, visit coquitlam.ca/Housing. 

The City has consistently pushed for additional supportive housing through partnerships with BC Housing and local organizations. Despite these efforts, more provincial funding and resources are needed to meet the growing demand and ensure appropriate services are available for residents in need.

Coquitlam is an active member of the Tri-Cities Homelessness and Housing Task Group, which includes various non-profit organizations and agencies working across Coquitlam, Port Coquitlam, and Port Moody to respond to homelessness. The Task Group provides resources like the Tri-Cities Street Survival Guide and coordinates efforts to support vulnerable residents.

The City continues to advocate to the province for more shelter and supportive housing options through partnerships with the Province and local agencies. Coquitlam has repeatedly requested additional resources to meet the growing needs of the community.

In the Tri-Cities, two primary temporary shelter options have traditionally been available during extreme cold weather:

• Extreme Weather Response Shelter: Typically Extreme Weather Response shelters are opened in communities during the winter season on the worst weather nights of the year. While the Tri-Cities has had an Extreme Weather Response program in the past, due to location constraints, these shelter beds will not be available in the Tri-Cities during the 2024-2025 winter season. 

To locate Extreme Weather Response shelters in other communities, use the map at https://smap.bchousing.org/ or contact the BC211 Shelter and Street Helpline (https://shelters.bc211.ca/bc211shelters) for information about open shelter services.

• Tri-Cities Winter Shelter Program (Cold Wet Weather Mat Program): Operated by Progressive Housing Society in local churches, this program offers temporary overnight shelter during the winter months. The program has faced challenges in recent years due to increased demand and the complex needs of unhoused individuals, including mental health and addiction. For the 2024-2025 winter season the program will be open for four months (December – March) rather than the usual six month (October – March) time period. The City continues to advocate for provincial intervention to sustain and regularize these vital resources. 

The lack of a local Extreme Weather Response shelter program for the 2024-2025 winter season and the shorter opening period of the Tri-Cities Winter Shelter Program highlight the urgent need for the province to provide additional support and resources to assist unhoused individuals during extreme cold weather.

The City supports the Tri-Cities winter shelter program traditionally hosted by local churches, which has provided temporary overnight shelter during winter for over 15 years. However, the program is at risk due to the complex needs of unhoused individuals. Without provincial intervention, this vital program will be operating at reduced capacity for the 2024/2025 winter season and may not be sustainable in the future.

In British Columbia, the responsibility for housing, including emergency shelters, primarily falls under provincial jurisdiction. The Province, through agencies like BC Housing, funds and manages these services. While municipalities like Coquitlam support these efforts by facilitating land use, zoning, and local partnerships, the City does not have the staffing resources or expertise needed to operate shelters independently. The City continues to advocate for increased provincial support to address the needs of unhoused individuals during extreme weather conditions.

The winter/cold-wet weather shelter program has traditionally provided temporary overnight shelter during winter in local churches supported by volunteers. However, increased demand and the complex needs of unhoused individuals, have strained the program’s capacity. The City has advocated for provincial intervention to sustain this vital resource for the 2024/2025 winter season and beyond.

Currently, 3030 Gordon is the only supportive housing in the Tri-Cities. The facility includes 30 supportive housing units, 30 shelter units (i.e., individual shelter rooms), and 12 shelter beds in dorms.

• 3030 Gordon Shelter: Operated by RainCity Housing, this facility provides 30 private shelter beds and 12 year-round dorm-style beds, along with on-site support services. For more information, visit RainCity Housing or call 604-474-0435.
• Tri-Cities Winter Shelter Program: During colder months, additional shelter spaces are available through local churches, operated by Progressive Housing Society. Please call 604-209-1587 to arrange pick-up. Pick-up locations include Lincoln SkyTrain Station, Kingsway near Jane Street, and Pheasant Drive south of Superstore.

If you feel unsafe or encounter issues near the encampment, please report your concerns to Coquitlam RCMP’s non-emergency line at 604-945-1550 or the City’s Bylaw Enforcement. For emergencies, contact 9-1-1 immediately.

You can report property damage, litter or other public concerns to the City’s Bylaw Enforcement team. The City coordinates regular cleanups and maintenance to manage these impacts.

While the City provides some services, the Province is responsible for funding and delivering homelessness support, mental health support and addiction services, and supportive housing. Coquitlam continues to advocate for increased provincial resources to address the root causes of homelessness in our community.

The Tri-Cities is represented by five Members of the Legislative Assembly:

• Coquitlam-Burke Mountain – Honourable Jodie Wickens (Jodie.Wickens.MLA@leg.bc.ca)
• Coquitlam-Maillardville –  Jennifer Blatherwick (Jennifer.Blatherwick.MLA@leg.bc.ca)
• New Westminster-Coquitlam – Honourable Jennifer Whiteside (Jennifer.Whiteside.MLA@leg.bc.ca)
• Port Moody-Burquitlam – Honourable Rick Glumac (Rick.Glumac.MLA@leg.bc.ca)
• Port Coquitlam – Honourable Mike Farnworth (Mike.Farnworth.MLA@leg.bc.ca)

The City provides resources such as the Tri-Cities Street Survival Guide (PDF),which offers information on essential services, including shelter, food programs, and health resources. Additionally, BC211 is a free, confidential service that connects people to local resources, including housing, shelter, mental health support, and other essential services. Dial or text 2-1-1, or visit BC211.