Frequently Asked Questions

Introductory Sessions

We recommend all new participants begin at our introductory sessions:

• Parent and Tot -  2 1/2 to 5 years
• Preschool - 3 to 5 years
• School Age - 6 to 12 years
• Youth/Adult Beginner - 13 years or older

Next Level

If you have already completed skating lessons at a different facility, we can do our best to fit you into the right level in one of 2 ways:

1. Skating Evaluation - Come to one of our public skating sessions and one of our staff will conduct an on-ice skating evaluation to determine the proper level.
2. Show Past Progress Card - Show our registration staff a copy of your past Progress Card from the other skating program and we will find the closest fit in our skating program.

When skating, bring:

• Canadian Standards Association approved helmet (no bike helmets), face cage recommended for kids 7 and under
• Gloves or mittens, waterproof is best
• Knee and elbow pads, worn under clothing, are optional - wearing pads over clothes can make it slippery when trying to stand up
• Skates, should be fitting properly and in good repair
  • Figure skates should be the same size as the shoes
  • Hockey skates should be one size smaller than shoe size
  • Skate and helmet rentals are available at the Skate Shop
• Avoid plastic skates 
• A warm jacket or sweatshirt
• Waterproof pants, such as snow pants or rain pants

Rentals are paid for at the Front Desk and redeemed at the Skate Shop. Arrive early as there can often be a line at the front desk. The 10 swipe-pass benefits include a discounted rate as well as using the same equipment all set.

For more information about admission fees and ice skating equipment rentals, visit our ONE PASS page.